CITY HALL drive-thru window CLOSURE

Laurinburg, N.C. – December 18, 2017 – Due to ongoing construction of the New City Hall & Police Department at 303 W. Church St., the utility payment drive-thru window access will be closed indefinitely, beginning on Wednesday, January 10th, 2018.  This will also result in only one entrance to the City Hall from Everett Street, with limited space in our parking area, so please use caution when entering and exiting this site.


Customers that normally utilize the drive-thru window due to physical disability, please contact the Consumer Billing Office at (910) 276-1521 in order to discuss the best way to accommodate your needs.  For other customers that choose using the drive-thru for convenience only, we apologize for this inconvenience, but please come into our office or use one of the alternative convenient payment methods listed below.


As an alternative, please remember that we have 24/7 bill inquiry and payments via the telephone and the City’s website.  Call (910) 276-1521 to access records and make payment by phone or visit our website at www.laurinburg.org and select the option at the top of the page to “Pay Your Bill” to make online payments.  The City currently does not charge a fee to remit payment by debit/credit card.


The City also has a Night Drop Box that can be utilized 24/7.  Payments deposited in this box are retrieved daily.  As an added convenience, please also consider using the Automatic Draft option.  If you are interested in using automatic draft, please call or come by the Consumer Billing Office and request the necessary authorization form.  This form can also be retrieved from the City’s website on the Customer Service/Billing page.  Automatic drafts occur on the 15th of each month.


You may also inquire with your bank about automatic bill-pay options.  The majority of banks offer this option, whereby you can schedule the date you would like your utility payment sent from your bank to be received by the City.  This option is handled entirely by your bank and the City has no control over when payment is actually sent.  Therefore, you will need to make sure with your bank that the scheduled payment receive date is on or before the 20th of each month to avoid a late fee added on the 21st of each month.


The safety of employees, construction workers, and customers that come to the City Hall to conduct business is the top priority and the reason for taking these measures.  Your patience and understanding is greatly appreciated, while we work through this transitional period.


Additional press releases will be forthcoming for any other issues affecting customer access to city services at City Hall.



The City is accepting applications for the Laurinburg/Scotland County Crime and Drug Committee. There is currently one vacancy.  The Crime & Drug Committee is an advisory committee and is appointed by the City Council and the Scotland County Board of Commissioners.  In order to be an appointee by the City Council, the individual must reside in the city limits.  The committee meets the first Monday of every month (except July and September) at 12:30 p.m. in the Council Chambers.  Lunch is provided.  Applications can be found on the website at http://www.laurinburg.org/wp-content/uploads/2017/03/boardapplication.pdf.  If you have any questions, please call the City Clerk at 276-8324.