PRESS RELEASE
FOR IMMEDIATE RELEASE
CONSUMER BILLING DEPARTMENT CLOSED FRIDAY
Laurinburg, N.C. – July 19, 2023 – Due to a major billing software upgrade, the City of Laurinburg Consumer Billing Department will not be able to process any utility bill payments nor be able to access customer accounts and will be closed to the public on Friday, July 21, 2023. Customers may still drop their payments off at the payment drop-off box located in the parking lot at City Hall. The phone payment and web payment portals will also not be available during this software outage. No late penalties will be assessed until Monday, July 24, 2023, due to this software outage. The Consumer Billing Department is scheduled to resume operations on Monday, July 24, 2023, at 8:00 a.m. All other offices at City Hall will be open to the public. For all other business or services conducted at City Hall, residents and customers are asked to come inside the lobby and follow the signage to locate the department/office needed.
We apologize for any inconvenience this may cause. Thanks for your cooperation and understanding.