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PRESS RELEASE – UTILITY PAYMENT OPTIONS

PRESS RELEASE
UTILITY PAYMENT OPTIONS

If you are visiting City Hall for utility bill payment purposes, please remember that, for convenient alternatives, we have 24/7 bill inquiry and payments via the telephone and the City’s website. Call (910) 276-1521 to access records and make payment by phone or visit our website at www.laurinburg.org and select the option at the top of the page to “Pay Your Bill” to make online payments. The City currently does not charge a fee to remit payment by debit/credit card.

The City also has a Night Drop Box that can be utilized 24/7. Payments deposited in this box are retrieved daily. As an added convenience, please also consider using the Automatic Draft option. If you are interested in using automatic draft, please call the Consumer Billing Office and request the necessary authorization form or you may download it from the City’s website on the Customer Service/Billing page. Automatic drafts occur on the 15th of each month.

You may also inquire with your bank about automatic bill-pay options. The majority of banks offer this option, whereby you can schedule the date you would like your utility payment sent from your bank to be received by the City. This option is handled entirely by your bank and the City has no control over when payment is actually sent. Therefore, you will need to make sure with your bank that the scheduled payment receive date is on or before the 20th of each month to avoid a late fee added on the 21st of each month.

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PRESS RELEASE – UTILITY PAYMENT PLANS

PRESS RELEASE
FOR IMMEDIATE RELEASE

UTILITY PAYMENT PLANS

Laurinburg, N.C. – August 21, 2020 – The Governor’s Executive Orders 124 and 142 placed a moratorium on residential customer disconnections from March 31, 2020 to July 29, 2020.  Some customers have not paid balances over this March 31-July 29 timeframe, or have paid partial balances.  The executive orders require that these customers must be given the opportunity to pay their balance (the amount in arrears) using a reasonable payment arrangement that spreads out repayment of those balances over at least six (6) months from the expiration of the executive orders on July 29th.

The City of Laurinburg suspended disconnections and late fees prior to the Governor’s Executive Orders, therefore, in order to assist our customers further, any unpaid balances for residential bills dated March 1 to July 1 will be included in the utility payment plans.  The total of any unpaid balances during this time period will be split into six (6) equal, fixed monthly installments.  Each customer will be given a copy of their individual payment plan that shows the amount of their monthly installment.

Please note that customers will be required to pay their monthly installment in addition to any current amount due beginning with the bills dated September 1, 2020.  In order to comply with the payment plan, customers need to pay the amount of their monthly installment for any unpaid balances in addition to their current monthly amount due going forward, or their account will be subject to disconnection.

The payment plan period only includes bills with a bill date of March 1, 2020 to July 1, 2020.  It does not include bills dated prior to March 1, 2020, therefore, any unpaid balances on those bills need to be paid immediately or those accounts could be subject to disconnection.  The payment plans also do not include the most recent bills dated August 1, 2020.  Based on normal disconnection policies, if bills dated August 1, 2020 are not paid by no later than September 5, 2020, those accounts will be subject to disconnection.

Please contact Customer Services at 910-276-1521 for any additional questions.  As always, thank you for allowing us to serve you.

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SEEKING VOLUNTEERS FOR CITY OF LAURINBURG COMMITTEE AND BOARD

 

SEEKING VOLUNTEERS FOR
CITY OF LAURINBURG COMMITTEE
AND BOARD

The City of Laurinburg is seeking volunteers for a Council-appointed committee and a Council-appointed board. Applicants for appointment by City Council must reside within the City limits. The application can be found on the City’s website www.laurinburg.org.

  • One (1) opening on the Laurinburg/Scotland County Crime & Drug Committee. The Committee serves as an advisory committee to the Laurinburg City Council and the Scotland County Board of Commisssioners. Its mission is to develop strategies to reduce, prevevnt and respond to crime, drug and gang activity.
  • One (1) opening on the Laurinburg Planning Board. The Planning Board is an advisory board to the City Council guiding and accomplishing coordinated and harmonious development of the area within the City’s jurisdiction.

For additional information, please contact Jenny Tippett, City Clerk at 291-2590 or jtippett@laurinburg.org.

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Guidance for Building Water Systems

Please view the article through the link below on “Guidance for Building Water Systems” during the COVID-19 Pandemic.

Stagnant, or standing water can cause conditions that increase the risk for growth and spread of Legionella and other biofilm-associated bacteria.  When water is stagnant, hot water temperatures can decrease to the Legionella growth range (77–108°F, 25–42°C).  Stagnant water can also lead to low or undetectable levels of disinfectant, such as chlorine.  Ensure that your water system is safe to use after a prolonged shutdown to minimize the risk of Legionnaires’ disease and other diseases associated with water.

“Guidance for Building Water Systems”

 

 

 

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STATE OF EMERGENCY: COVID-19

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PRESS RELEASE – CORONAVIRUS

PRESS RELEASE
FOR IMMEDIATE RELEASE

In response to the novel coronavirus (COVID-19) global pandemic, the City of Laurinburg has taken several actions to protect the health and safety of its employees and the public.

The City of Laurinburg encourages employees and the public to adhere to virus mitigation guidelines from the CDC to reduce their risk of exposure to COVID-19. These guidelines include hand washing, avoiding public places while sick, and social distancing.

o All City Facilities and Offices will be closed to the public starting Monday, March 16th until further notice. We encourage all customers to utilize the numerous payment methods we offer including the drive thru window at City Hall, by mail, on our website, through our payment drop box, or by calling (910) 276-1521.
o If assistance from the Police Department is needed please call (910) 276-3211.
o All City Services will continue to be provided to our citizens as usual. Please call (910) 276-8324 with other questions/concerns.

We are aware that our response to the COVID-19 outbreak may change quickly depending on the virus’ spread.

We apologize for any inconvenience and thank you for your patience and understanding as we work to make decisions that are in the best interest of our employees and the public.

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